1. Introduction
This Privacy Policy explains how AM SUBWAY LLC handles information when you visit our website, call our shop, place an order or ask us about catering. AM SUBWAY LLC is a neighborhood sandwich shop located at 871 E 4500 S, Salt Lake City - 84107-3049, United States (US), and it is operated by the developer known as AM Subway. We built this policy to be clear and readable, so it uses plain language instead of dense legal phrasing wherever that is possible.
We respect the trust that customers place in us when they share a name, a phone number or a catering request. Our goal is to collect only what we need to serve you well, to keep it safe, and to explain in full what we do with it. If any part of this policy is unclear, please reach out through the contact details in the final section and we will be glad to explain.
2. Scope of This Policy
This policy applies to the website at amsubway.hair and to the information we collect in the ordinary course of running a sandwich shop, including phone orders, email inquiries and catering requests. It does not apply to any third party website or service that you may reach through a link from our pages. Those sites have their own privacy practices, and we encourage you to review them before sharing information.
When this policy refers to we, us or our, it means AM SUBWAY LLC. When it refers to you, it means any person who visits our website, contacts us or places an order. This policy is written for customers in the United States, and it also describes certain rights that may apply to visitors in other regions.
3. Information We Collect
We collect information in a few broad categories. The first category is information you give us directly, such as when you fill out our contact form, call the counter or send an email about a catering order. The second category is information collected automatically when you browse the website, such as basic technical details about your device and the pages you view. The third category is order information that we need to prepare and hand over your food.
We do not collect more than we need. We do not ask for sensitive categories such as government identification numbers, precise health data or financial account logins through this website. If a request for information ever seems unusual to you, treat it with caution and confirm it with us directly by phone before responding.
4. Information You Provide Directly
The information you provide directly includes your name, your email address, your phone number and the contents of any message you send us. If you place a catering order, we may also collect the date and time of the event, the headcount, the delivery or pickup location and any dietary notes that affect how we prepare the food. For a routine lunch order, we may collect only the items you want and a name to call when the order is ready.
When you use the contact form on our site, the information you type is used to open a message in your own email program addressed to orders@amsubway.hair. We do not store that form entry on the website itself. Once the message reaches us by email, it is handled with the same care as any other customer correspondence.
- Your name so we can greet you and label your order.
- Your email address so we can confirm a request or answer a question.
- Your phone number so we can call you when an order is ready or clarify a detail.
- Your message so we understand what you need.
- Event details for catering, such as date, time and headcount.
5. Information Collected Automatically
Like most websites, ours may record basic technical information when you visit. This can include the type of browser you use, the type of device, the pages you open and the approximate region from which you connect. This information is used in aggregate to understand which pages are helpful and to keep the site running smoothly. It is not used to build a personal profile of you as an individual.
We do not attempt to identify you personally from this technical information, and we do not combine it with your name or contact details. Where such information is recorded, it is kept in a form that does not single you out. Our aim is to maintain a fast, reliable site rather than to track individual visitors across the web.
6. How We Use Information
We use the information we collect to fulfill orders, answer questions, prepare catering and improve the way our shop and website operate. For example, your phone number lets us call you when a hot sub is ready, and your email address lets us confirm a weekend tray request. Your message helps us understand what you need so we can respond usefully rather than generically.
We also use information to keep records that any business needs, such as knowing how many trays we prepared for a given day so we can plan our bread order. Where we notice that a certain page confuses visitors, we use aggregate technical data to make that page clearer. In all of this, we use the minimum information needed to accomplish the task.
- To prepare and hand over your food accurately and on time.
- To respond to your questions and catering inquiries.
- To confirm and, where needed, reschedule an order.
- To keep ordinary business and tax records.
- To improve the content and performance of the website.
- To protect the shop against fraud, misuse or unlawful activity.
7. Our Legal Basis
Where privacy law requires us to identify a legal basis for processing, we rely on a small number of grounds. We process most information because it is necessary to perform a service you requested, such as preparing your sandwich or arranging a catering tray. We process other information because we have a legitimate interest in running a safe, efficient shop and website. In some situations we rely on your consent, and when we do, you are free to withdraw it.
We also process information when the law requires it, such as keeping sales records for tax and accounting purposes. Each of these grounds is applied only where it genuinely fits the situation, and we do not treat consent as a blanket permission for unrelated uses.
9. Orders and Payments
When you order food, we record enough detail to prepare it correctly and to keep an accurate record of the transaction. This may include the items ordered, the name for the order and any special instructions. For catering, we may record the event date, the headcount and the contact person.
We take payment in person at the shop, and we do not ask you to enter card numbers into this website. Because we do not process card data online, we do not store card numbers on our site. If payment methods change in the future, this policy will be updated before any new practice begins, and we will describe the change clearly.
11. Service Providers
Like any business, we rely on outside help for some tasks. A hosting provider keeps the website online, an email provider carries our messages, and ordinary suppliers deliver bread and produce. A service provider receives only the information needed for its task, and it is expected to protect that information and to use it for no other purpose.
We choose providers with care and review their practices where it matters. If a provider ever handles information in a way that conflicts with this policy, we take steps to correct the situation or to replace the provider. We do not allow a service provider to use your information for its own marketing without a separate lawful basis.
12. How Long We Keep Information
We keep information only as long as we need it. Order details are kept long enough to prepare and serve your food and to keep the sales records that tax and accounting rules require. Email inquiries are kept while we resolve the matter and for a reasonable period afterward, in case you contact us again about the same topic. Technical logs, where they exist, are kept briefly and then discarded.
When information is no longer needed, we delete it or remove the details that identify you. If a legal hold requires us to keep records for a longer period, we will retain only what the hold requires and nothing more. Retention decisions are reviewed so that old data does not linger simply because no one thought to remove it.
13. How We Protect Information
We take reasonable steps to protect the information we hold. These steps include limiting access to the people who need it to do their jobs, keeping our devices and accounts secured, and using reputable providers for hosting and email. No method of transmission or storage is perfectly safe, so we cannot promise absolute security, but we work continuously to reduce risk.
If we ever learn of a security incident that affects your information, we will investigate promptly and notify you and any relevant authority where the law requires it. We ask that you also help by using a secure email account and by telling us right away if you suspect that someone is impersonating our shop or our staff.
14. Privacy for Children
Our website and our services are intended for a general audience and are not directed to young children. We do not knowingly collect personal information from children under the age required for consent in their region. If you believe that a child has provided information to us without proper consent, please contact us and we will take appropriate steps to remove it.
A parent or guardian who wishes to place an order for a family event is welcome to do so, and any event details we collect are treated as the adult order information described earlier in this policy. We do not create accounts for children and we do not market to them.
15. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information. These can include the right to know what we hold, the right to request a copy, the right to ask us to correct or delete it, and the right to object to certain uses. You may also have the right to withdraw consent where consent was the basis for a particular use.
To exercise a right, contact us using the details in the final section. We will verify your request before acting, so that we do not release information to the wrong person. We will respond within the time the applicable law allows, and we will explain any reason if a request cannot be fully honored. You will not be treated differently for exercising a privacy right.
16. California Privacy Notice
If you are a California resident, you may have additional rights under state law, including the right to know the categories of personal information we collect, the sources of that information and the purposes for which it is used. You may also have the right to request deletion and to opt out of certain sharing. We do not sell personal information as that term is commonly understood.
The categories we collect are described in the sections on information you provide directly and information collected automatically. We use them for the business purposes listed in this policy, and we share them only with the service providers described above. To make a request as a California resident, contact us and indicate that your request relates to California privacy law.
17. Marketing Communications
We do not run an aggressive marketing program. If we ever send a promotional message, it will be because you asked to receive one, and every such message will include a simple way to stop future messages. We do not buy contact lists, and we do not send unrelated promotions to people who only contacted us about an order.
If you receive a message that appears to come from our shop but that you did not expect, please treat it with caution and verify it by calling +16058466621. We would rather take a moment to confirm than have a customer act on a message that did not come from us.
18. Third Party Links
Our website may link to other sites, such as a map provider or a review page. This policy covers only our own site and our own practices. When you follow a link away from our pages, the privacy policy of that other site applies, and we encourage you to read it before sharing information there.
We are not responsible for the content or practices of third party sites, and a link from our page does not mean that we endorse everything found at the destination. If you notice a link on our site that leads somewhere unexpected, please let us know so we can correct it.
19. International Data Transfers
We operate in the United States and store information primarily within the country. If a service provider stores data in another region, we take reasonable steps to ensure that the information remains protected consistent with this policy. Because our shop serves a local community, most information stays close to the counter where it was collected.
Where the law requires additional safeguards for a transfer, we look for providers that offer them. If you have a question about where your information is held, contact us and we will explain what we know about the providers involved in handling it.
20. Changes to This Policy
We may update this policy from time to time to reflect changes in how we work or in the law. When we make a material change, we will revise the policy on this page and, where appropriate, note the change so that returning visitors can see what is new. Continued use of the website after an update means that you accept the revised policy.
We encourage you to review this page occasionally. The most current version always governs, and it will remain available at this address. If a change is significant enough to affect your choices, we will take reasonable steps to bring it to your attention rather than relying on you to notice it.
21. How to Contact Us
If you have a question about this Privacy Policy, or if you wish to exercise a privacy right, please contact AM SUBWAY LLC using the details below. We are happy to explain our practices and to help you understand how your information is handled.
AM SUBWAY LLC
871 E 4500 S
Salt Lake City - 84107-3049
United States (US)
Email: orders@amsubway.hair
Phone: +16058466621
This policy takes effect on the date shown below and remains in force until it is replaced by a newer version.
Effective date: October 10, 2026